The short answer
ChillPro AC Repair diagnoses and repairs furnaces, heat pumps, thermostats, and ductwork in Los Gatos homes in the 95030 and 95032 ZIP codes. We explain what failed and whether a repair makes sense. Bay Area Air District rules do not require you to replace a heater that still works or can be repaired.
When the heat stops working in a Los Gatos home, it usually happens on the first damp, chilly evening of the season, right when you need it. ChillPro AC Repair is based in San Jose, about 6 miles north, and we repair furnaces, heat pumps, and the ductwork and controls that connect them for homeowners throughout the 95030 and 95032 ZIP codes. Our goal on every visit is simple: find the actual cause, explain it in plain terms, and fix what needs fixing without pushing work you don't need.
Why Los Gatos Heating Systems Act Up
The Santa Clara Valley has a Mediterranean climate: dry summers and mild, damp winters. That pattern is easy on people but has specific effects on heating equipment. Many systems sit idle for months, then get switched on all at once when the weather turns. Dust settles on burners and flame sensors, igniters that worked fine last spring crack, and small problems that went unnoticed in summer show up the first cold night.
Los Gatos also has a wide mix of housing, from older homes with original ductwork to newer houses with heat pumps and zoned systems. A furnace in a crawlspace or attic faces different wear than one in a garage closet, and homes on hillside lots can have long duct runs that lose heat before it reaches the far rooms. We take those details into account rather than treating every call the same way.
Heating Problems We Repair
Most no-heat and low-heat calls trace back to a handful of components. We test each one instead of guessing, so you only pay for parts that have actually failed.
- Furnaces that click, try to light, then shut off, often a dirty flame sensor or failing igniter
- Blower motors that hum, run constantly, or won't start
- Heat pumps that blow lukewarm air, freeze up, or get stuck in defrost
- Thermostats that lose settings, short-cycle the system, or don't communicate with the equipment
- Tripped limit switches and pressure switches caused by restricted airflow or venting issues
- Leaky, crushed, or disconnected ducts that leave some rooms cold
- Unusual smells, rattles, or booming noises at startup
What to Expect on a Repair Visit
We start by asking what you've noticed: when the problem began, what the system is doing, and whether anything changed recently. Then we inspect the equipment, check electrical connections, test safety controls, and look at airflow and venting. For gas furnaces, we check that combustion and venting are working safely before anything else.
Once we find the cause, we explain it and walk you through your options before starting any work. If a part needs to be ordered, we tell you what's involved and, when it's safe to do so, help you get some heat back in the meantime. Before we leave, we run the system through a full heating cycle to confirm the fix.
Repair or Replace? Know the Local Rules
Many Los Gatos homeowners have heard about the Bay Area Air District's appliance rules and worry they'll be forced to replace their furnace. They won't. The rules don't require replacing working equipment; they apply only when an existing furnace fails or is replaced. If your furnace can be repaired safely and reasonably, repairing it is a valid choice.
The rules do matter for long-term planning. Under Rule 9-4, natural gas furnaces manufactured from 2029 must meet a zero-NOx emission standard, which in practice points homeowners toward heat pumps when a furnace is replaced after that date. If your furnace is aging and needs frequent repairs, it can make sense to start thinking about what comes next.
If you are weighing a heat pump, note that the federal 25C tax credit only covered qualifying heat pumps placed in service before December 31, 2025, so it isn't available for new installations. Bay Area homeowners can still check BayREN and their local clean energy provider for current incentives. Amounts and availability change by funding cycle, so we confirm the current offer before including it in any quote.
Serving Los Gatos and Nearby Communities
Because we're based in San Jose, Los Gatos is a short drive for our technicians. We also provide heating repair in nearby Monte Sereno, Campbell, Saratoga, Cupertino, and Santa Clara, so if you have family or a rental property elsewhere in the area, we can help there too.
More services in Los Gatos
- AC Repair in Los Gatos
- Heat Pump Installation in Los Gatos
- AC Installation in Los Gatos
- Furnace Repair in Los Gatos

