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Serving San Jose and nearby cities Open 24 hours, 7 days a week ยท (669) 272-3973

HVAC Repair in Santa Cruz County

The short answer

Yes, ChillPro AC Repair handles heating and cooling repairs in Santa Cruz County, including Lompico, Boulder Creek, Zayante, Brookdale, Ben Lomond and Scotts Valley. We diagnose the problem, explain whether repair or replacement makes more sense, and confirm any current incentives before quoting them.

ChillPro AC Repair travels about 22 miles from our San Jose base to repair heating and cooling systems in Santa Cruz County. We serve Lompico, Boulder Creek, Zayante, Brookdale, Ben Lomond and Scotts Valley. Homes in these communities range from older cabins to newer builds, and many depend on a furnace, heat pump or wall heater that has to run through cool, damp stretches of the year. When something stops working, we diagnose the cause, explain your options in plain terms and fix what needs fixing.

Heating and Cooling Repairs We Handle

Most calls we get from the area involve heat, but we work on cooling equipment too. We start with a full diagnosis so you know what failed and why before any work begins.

  • Gas furnaces that won't ignite, short-cycle or blow cold air
  • Heat pumps that aren't heating or cooling evenly
  • Central air conditioners that run but don't cool
  • Thermostat, wiring and control board problems
  • Blower motors, capacitors and fan issues
  • Airflow problems from blocked filters or damaged ducts

Common Issues in Mountain and Forest Homes

Wooded properties put specific stress on HVAC equipment. Leaves, needles and debris can collect around outdoor units and restrict airflow. Moisture and shade can encourage corrosion on exposed parts. Crawl spaces and attics sometimes attract rodents that chew wiring or damage duct insulation.

Power interruptions can also leave a system acting strangely once electricity returns. If your equipment won't restart properly after an outage, we check the controls, safety switches and electrical connections before assuming a major part has failed.

Scheduling a Visit

Because we're coming from San Jose, it helps to share a few details when you book. Tell us what the system is doing, any error codes or unusual sounds, and the age and type of equipment if you know it. Let us know about steep driveways, gates or tight parking so our technician arrives prepared.

If you can, clear a path to the indoor unit and outdoor equipment. That saves time and lets us focus on the repair.

Repair or Replace?

We'll recommend a repair when it makes sense and tell you plainly when an older system is likely to keep failing. If replacement is on the table, we walk through options such as switching to a heat pump.

Note that the federal Energy Efficient Home Improvement Credit only covered qualifying heat pumps placed in service before December 31, 2025, so it doesn't apply to new installations now. Your local clean energy provider may offer incentives, but amounts and availability change, so we confirm the current offer before quoting it. Equipment rules also vary by air district, and we check what applies to your address before you decide.

Communities we serve here

What to expect

How a visit goes

  1. Diagnose first

    We look for the cause of the problem, not just the symptom. You'll know what failed and why before we recommend any repair or replacement.

  2. Clear options

    When there's more than one reasonable path, such as repairing an older furnace or switching to a heat pump, we lay out the tradeoffs so you can decide what fits your home and plans.

  3. Straight answers on rules and incentives

    Bay Area appliance rules and rebate programs change. We tell you what currently applies and confirm incentive details before including them in a quote.

FAQ

Common questions

Which Santa Cruz County communities do you serve?

We serve Lompico, Boulder Creek, Zayante, Brookdale, Ben Lomond and Scotts Valley.

Do you only repair air conditioners?

No. We repair furnaces, heat pumps, central air conditioners, thermostats and related airflow problems.

My furnace won't restart after a power outage. What should I do?

Check the thermostat settings and make sure the breaker hasn't tripped. If it still won't run, call us and we'll inspect the controls and safety switches.

Can I still get the federal tax credit for a heat pump?

No. The federal 25C credit covered qualifying heat pumps placed in service before December 31, 2025, and isn't available for new installations.

Are there local incentives for heat pumps?

Possibly. Check with your local clean energy provider. Offers change by funding cycle, so we confirm current details before quoting them.

Do I have to replace my working furnace because of new rules?

Rules vary by air district. We check the requirements that apply to your address and explain them before recommending any replacement.

Need heating or cooling help?

Tell us what's going on with your system, and we'll schedule a visit to find the cause. We'll explain what we find and walk you through your options before any work begins.

Call (669) 272-3973 Request Service